Shipping & Returns

FREE SHIPPING ON ORDERS OVER £40

PROCESSING & DISPATCHING

Processing starts as soon as orders are received.

We dispatch orders Monday through Friday usually within 24-48 hours

though it may take longer in certain circumstances.

Orders received on a non-working day will be dispatched the next working day.

Note: Delivery to rural addresses may take an additional day or two.

 

SHIPPING

Please be advised that during Bank Holidays and busy periods

such as Christmas, it may take slightly longer to receive your parcel.

Weather conditions, strikes and busy periods, such as the Holidays,

may impact delivery times. We will always do our best to inform

you about any delay.
 

Shipments dispatch from London using Royal Mail tracked delivery or,

for larger orders, various trustable courier companies.

These couriers have a text messaging service so please

add a mobile number to your account to receive updates

about your parcel from the courier companies.

 

SHIPPING METHODS

UK

Free

Royal Mail delivery on orders over £40

3-5 business day

 

Standard

Royal Mail delivery in 3-5 business day

£4.55

Next Day Aim

Royal Mail delivery aiming next business day

if order placed by 3pm

£6.73

Next Day Guaranteed

Royal Mail guaranteed delivery by next business day

if order placed by 3pm

£7.40

Saturday Guaranteed

Royal Mail guaranteed delivery on Saturday

if order placed by 3pm on Friday

£10.40

SHIPPING METHODS

International

 

Royal Mail tracked delivery

5-10 business days

£13.50

 

 

CANCELLATION & RETURN POLICY

 

30-days money back guarantee

Some people expectation is different to what we can offer.

If you are one of them we would like to say thank you for

putting your trust in us and apologize for not matching your needs.

 

If you have made your purchuse in the last 30 days

you are eligable for requesting a full refund on the amount

you have paid minus shipping fee and credit card fee (if applicable)

 

Please complete the 

REQUEST RETURN FORM

Please note we can only exchange products

of exactly the same value.

 

If you require an exchange for items of different values,

please fill out the rquest return form then place a new order online.

 

Credit card charges and delivery charges are not refunded!

 

This money back guarantee is only valid for items

which were purchased through 

www.gonatural.shop online shop

in the last 30 days.

For more information, please contact 

sales@gonatural.shop

RECEIVE DISCOUNTS & SKINCARE ADVICE

FAQ

  • White Instagram Icon
  • YouTube
  • White Pinterest Icon
  • White Facebook Icon
  • Twitter

® Go Natural Organic Skincare 2020 | All rights reserved