Frequently asked questions

What is the recommended order for applying products?

DAY-TIME SKINCARE ROUTINE STEP 1. Wipe your face with a wet Bamboo Facial Wipes STEP 2: Apply a couple of drops of Wrinkle Smoothing Elixir where improvement needed STEP 3: Apply a small dab of Rejuvenating Day Serum on skin Using a cream is not necessary as these serums are very potent. NIGHT-TIME SKINCARE ROUTINE STEP 1. Use the Make-Up Remover, Cleanser Oil with the Bamboo Facial Wipes STEP 2: Apply a couple of drops of Wrinkle Smoothing Elixir where improvement needed STEP 3: Apply a genorous amount of Rejuvenating Night Serum on skin Using a cream is not necessary as these serums are very potent.

Should I use creams, serums or boh?

SERUMS WITHOUT A DOUBT! And I explain you why... Facts about creams:

  1. Creams are made of 65%-85% water and as little as 1%-15% oils.
  2. Water has no benefit to the skin.
  3. Creams must contain preservatives which might couse allergic reaction.
  4. The percentage of effective ingredients are very small.
Facts about serums: 1. Our unique oil-based serums contain top-performance organic plant oils, powerful essential oils as well as super-concentrated organic plant extracts. 2. Becasue of this you get the highest concentration of antioxidants, vitamins and essentila fatty acids. 3. Serums work much faster and harder than creams especially when it comes to keep those wrinkles at bays. 4. A little bottle of serum might feel like an expensive treat but a few drops will go a long way and even a little bottle will last for months. CHECK OUT OUR CLINICAL TRIAL AND SEE THE RESULT YOU CAN ACHIEVE. Go to Clinical Trial

Suitable for all skin types? How is that possible?

Yes! I know it sounds strange but botanical oils have skin balancing properties which means it doesn't matter if have oily skin or dry skin, sooner than later they start behaving the way they should be. Balancing properties plant oils are natural chemical compounds, they are made up of chemical constituents which possess wide-ranging therapeutic properties that work with our body to help it to heal, repair and regenerate. Oily skin OIls like Jojoba, Rose hip, Baobab, Camellia, Pomegranate or Pumpkin just to meantion a few from our ingredients trick the skin into stopping the overproduction of its own oils. Your skin will love our Rejuvenating Day Serum that contains only "dry" oils which means they absorbs very fast into the skin leaving no shine or greasy feel. Try and see how your skin will love this very effective natural ingredients. Sensitive skin I really feel for all those ladies who can hardly find or dare to try any new products out to do with bad memories. We designed all of my products to be suitable for sensitive skin using only the most gentle but effective ingredients. However, the golden rule is always do a skin test before you start using a new product because it’s impossible to guarantee for everyone that they won’t have an unwanted reaction. Money back guarantee We do our absolute best to satisfy all skin types but if our products isn't what you expected, please feel free to use our 30 days money back guarantee.

What is the most important step in a skincare routine?


  • Washing your face before bed time is a must even if you don’t have make-up on.
  • Overnight, the skin needs oxygen to repair itself. Sleeping with your make-up on and not removing all impurities deprives it of this vital nutrient, blocking the natural exfoliating process, which can leave your skin looking dull.
  • Also, a clean face is essential for letting those anti-ageing ingredients work.
Recommended product Our award winning Make-Up Remover, Cleanser Oil helps to remove impurities and the toughest make-up, waterproof mascara or lipstick. Your skin will be left soft, comfortable and sparkling clean. It will only seem unusual to use an oil to clean your face until you use it, and see how well it really works.

Are the products suitable for vegans?

Only plant-based ingredients are used in the products. We are proud to be certified by Vegan Society.

What is your animal testing policy?

“Go Natural Organic Skincare believes that beauty products should be cruelty free. We are proud to be Leaping Bunny approved. A global programme, Leaping Bunny requires cruelty free standards over and above legal requirements.

All of our own brand cosmetic and personal care products are approved under the Cruelty Free International Leaping Bunny programme, the internationally recognisable gold standard for cruelty free products. We adhere to a fixed cut-off date policy and proactively monitor our suppliers to ensure that our products continue to adhere to the Leaping Bunny criteria. Our supplier monitoring system is also independently audited.

For more information about Cruelty Free International, Leaping Bunny and Leaping Bunny criteria, please visit www.crueltyfreeinternational.org"

Are the products free from synthetic chemicals?

100% YES! WE ONLY USE NATURAL, PLANT-BASED INGREDIENTS Therefore there are no "nasties" including Alcohol, ALS (Ammonium Lauryl Sulphate), Artificial Fragrance/Parfum, Beeswax, Formaldehydes, Gluten, Harsh Preservatives, Honey, Lanolin, MI (Methylisothiazolinone), Mineral Oils, Parabens, Petrochemicals, Phenoxyethanol, Phthalates, SLS/SLES (Sodium Laurel Sulphate/Sodium Laureth Sulpate), Synthetic Chemicals, Triclosan, Unsustainable Palm Oi… We could carry on with this nasty list which we simply don’t touch because we believe the purer the ingredients are the better they serve your health and our beautiful but rather fragile planet.

Are the products suitable during pregnancy?

Yes. All of our products are suitable during pregnancy. The ingredients are carefully selected and all of our formulation been checked by Oxford Bio Science to double check your safety.



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